Privacy Policy

Effective Date: 09/09/2024

Welcome to Homa Footwear (“we,” “us,” or “our”). We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our bespoke luxury shoe brand.

We collect various types of information to provide you with our bespoke luxury products and services. The types of information we may collect include:

Personal Information: Name, contact details (email, phone number), postal address, and payment information.
Customisation Details: Measurements, style preferences, and any other bespoke specifications you provide.
Purchase History: Details of transactions and interactions with our brand.
Technical Data: IP address, browser type, operating system, and other technical information collected through cookies or similar technologies.

We use your information for the following purposes:

To Process Transactions: Handle your orders, process payments, and deliver your bespoke shoes.
To Personalise Your Experience: Tailor our services and communications to your preferences and needs.
To Improve Our Services: Analyse your interactions to enhance our products, services, and website.
To Communicate With You: Send order confirmations, updates, marketing materials (if you’ve opted in), and respond to your inquiries.
To Comply With Legal Obligations: Fulfil legal requirements and protect our rights and interests.

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

With Service Providers: Third-party vendors who assist us in operating our business, such as payment processors, delivery services, and IT support. These parties are obligated to protect your information and use it only for the purposes for which we engage them.
For Legal Reasons: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Homa Footwear, our customers, or others.
In Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business, where your information may be transferred as part of that transaction.

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to certain exceptions.
Objection: Object to our processing of your personal information based on legitimate interests or direct marketing.
Restriction: Request restriction of processing in certain circumstances.
Portability: Request transfer of your personal information to another organisation or directly to you.

To exercise these rights, please contact us using the details provided below.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling them may affect your ability to use some features of our site.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Homa Footwear
Suite 37, 93 Hope Street, Central Chambers, G2 6LD, Glasgow, United Kingdom
Homafootwear@gmail.com
+44 141 212 5155

If you believe that we have not handled your personal information in accordance with applicable data protection laws, you have the right to lodge a complaint with the relevant data protection authority.

Thank you for choosing Homa Footwear. We value your privacy and are dedicated to ensuring that your personal information is handled with the utmost care.